Refund and cancellation policy

Last updated: 17 October 2026

Try before you pay

Every new gym starts with a free trial and no payment is taken during it, so you can check that Gymkar suits you before subscribing.

Cancelling

• You can cancel auto-renewal at any time from Settings → Subscription in your admin panel, or by emailing us.
• Cancellation stops future renewals. Your plan stays active until the end of the period you have already paid for.
• After that your account becomes read-only. Your data is kept, and you can subscribe again at any time to continue where you left off.

Refunds

• Subscription fees are paid in advance for a month or a year and are not refunded for the unused part of a period after cancellation.
• If you are charged twice for the same period, or charged after you cancelled auto-renewal before the renewal date, write to us within 7 days of the charge and we refund the wrong amount in full.
• If a yearly plan is renewed automatically and you write to us within 7 days of that renewal without having used the service since, we refund the renewal in full.
• Approved refunds are paid back to the original payment method within 5 to 7 working days. Your bank may take a few more days to show it.

Failed payments

If a renewal payment fails, you keep full access for a short grace period while it is retried. No late fee is charged.

Contact

For a cancellation or refund, include your gym's name and the payment reference from your invoice or bank statement.

Bandhutva Enterprises (Proprietor: Shailesh Appaji Sawant) 1907, Sawantwadi Road, near Bhattgaon Bus Stop, Bhattgaon, Sindhudurg, Maharashtra 416519 GSTIN: 27DVIPS3814L1Z0